EN SupportCareer Kern USA

Service & Support

Kern provides a wide range of service coverage options for customers.

  • On-Site Coverage of up to 24/7 service support
  • Standard On-Call Coverage with on-demand support
  • Residential On-Call Coverage with flexible onsite support

Service Alternatives

Kern Inc. is fundamentally focused on customer success. We are dedicated to delivering a quality, competitive, and on time solution. We continually strive to improve our end to end, innovative solutions and services through design, customer feedback, and employee participation.

Kern, Inc also offers alternative service options for customers without on-site service coverage.

To discuss servicing options that best meet the needs of your Kern equipment, please contact us directly at 614.317.2600
or by email at servicesupport@kerninc.com

News (5/9)

Kern strategy meeting
8/May/2024

The new corporate culture at Kern also includes transparent and open internal communication. Consequently, the internal strategy meeting at the Kongress Hotel Seepark in Thun focused on team building and the development of forward-looking strategies.
New team organisation at Kern Nederland B.V.
13/May/2024

Kern Nederland will continue to operate as a 100% subsidiary with a new management team.
Kern is delivering the last new Kern 2600 inserting system to a customer in Japan, which is operating in the energy sector.
8/Mar/2024

This marks the end of a particularly significant era that began with the Kern 2000.
Three questions for...Udo Schäfer, Head of Outputmanagement, ITERGO Informationstechnologie GmbH
9/Feb/2024

Interview series in which we ask our employees, customers and partners about Kern solutions and products. They are each asked three questions to highlight their view of current topics. We continue with three questions about the Kern 3200 for Udo Schäfer, Head of Outputmanagement, ITERGO Informationstechnologie GmbH
Three questions for...Markus Burmeister, Head of Printing and Inserting Centre, Deutsche Rentenversicherung Bund (German Pension Insurance Association) in Berlin
9/Feb/2024

Interview series in which we ask our employees, customers and partners about Kern solutions and products. They are each asked three questions to highlight their view of current topics. We continue with three questions about the Kern 3200 for Markus Burmeister, Head of Printing and Inserting Centre, Deutsche Rentenversicherung Bund (German Pension Insurance Association) in Berlin.
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